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OmnipeekOmnipeek User Guide
Voice & Video Analysis : Calls and Media options
Calls and Media options
You can right-click a call or media flow in the Calls or Media views to display the following options:
Voice & Video Flow Visualizer: Opens a Voice & Video Flow Visualizer window for the selected call or media flow. See Voice & Video Flow Visualizer.
Save Voice & Video Statistics…: Saves statistics for the entire list of calls or media flows to a .txt or .csv file. See Saving voice and video statistics.
Play Audio: Opens the default media player and plays the selected call or media flow. See Playing calls or media as audio.
Playback Options: Opens the Media Playback Options dialog where you can adjust the jitter buffer settings.
Save Audio WAV File: Saves the selected call or media flow as a WAV file. See Saving calls or media as audio WAV files.
Select Related Packets: Selects related packets of the selected call or media flow by call-related options. You may then choose to have these packets highlighted or copied to a new capture window for further analysis. See Selecting voice and video related packets.
Select Related Call (Media view only): Selects related calls of the selected media flow.
Select Related Media (Calls view only): Selects related media of the selected call.
Make Filter: Makes a filter based on the selected call or media flow. See Making a voice or video filter.
Insert Into Name Table: Opens a dialog to add the selected call or media flow into the Name Table. See Adding entries to the name table.
Resolve Names: Checks the DNS server for a name to match the supplied address. See Omnipeek name resolution.
Single Call Report (Calls view only): Opens a dialog to create a Voice & Video Report for a single call in the Calls view. The output format of the report is PDF, and contains the following content:
Call Summary: Shows basic call info: Call ID, From, To, Start/Finish/Duration, MOS-Low, and Setup Time.
Call Details: Shows all information for the call (everything listed in the Details tab of the Calls view).
Event Summary: Shows summary counts of Expert events relating to the call (like Event Summary in the Calls view, filtered to show only those events relating to that call).
Events: Shows the Expert events relating to the call (like Event Log in the Calls view, filtered to show only those events relating to that call). The table is limited to 100 entries or it displays ‘Too many events.’
Media Flows: Shows a table of essential information for each media flow.
Media Details: Shows all the information for each media flow for the call (everything listed in the Details tab of the Media view). Each section includes a graph of jitter and a quality graph (units differ for voice, audio, or video).
NOTE: The jitter and quality graphs rely on packets in the capture buffer. If any of the packets from the call are missing (because the packets have wrapped out of the capture buffer), the graphs will not populate.
All Calls Report (Calls view only): Opens a dialog to create a Voice & Video Report for all calls in the Calls view. The output format of the report is PDF, and contains the following content:
Summary: Shows essential statistics for all calls from the Voice & Video section of Summary Statistics.
Call Quality Distribution: Summary chart of call quality from the Voice & Video Dashboard (the All Calls chart).
Quality Overview: Shows a graph of call quality over time classified as Good, Fair, Poor, Bad, and Unknown.
QoS Overview: A graph showing various QoS statistics over time, and the associated data.
Event Summary: Shows a summary of Expert events (similar to the Event Summary tab in the Expert views).
Show All Calls (Calls view only): Displays all calls in the Calls view.
Show Open Calls (Calls view only): Displays only the open calls in the Calls view. An open call is a call that is in progress.
Show Closed Calls (Calls view only): Displays only the closed calls in the Calls view. A closed call is a call that is no longer in progress.
Show All Media Flows (Media view only): Displays all media flows in the Media view.
Show Open Media Flows (Media view only): Displays only the media flows associated with open calls.
Show Closed Media Flows (Media view only): Displays only the media flows associated with closed calls.